Karla

Deliver happiness with seamless parcel tracking, engagement and retention marketing, self-service issue resolution, claims processing & reimbursements, and a delivery AI assistant ready to support your customers at every step.

• Proactively Notify. Keep your customer informed with real-time updates across email, whatsapp, SMS, app. Be proactive and intuitive.
• Resolve & Delight. Self service issue resolution to turn frustration into delight, eliminate email ping pong and create one touch tickets only for your CS team.
• Engage & Retain. Personalized Engagement Drives Retention Every touchpoint matters. Retain your customers with dynamic, brand-consistent interactions and inspire!
• Analyze & Act. Full dashboard and data access for all shipment and campaign related analytics and statistics. stay in control of your shipments and post purchase engagement & upselling!